FAQ’s – most commonly asked questions

See some of the most frequently asked questions about removals and storage services.

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    Frequently Asked Questions about Removals & Storage

    Offers and Packages

    Do you offer discounts or packages for combined removal and storage services?

    At South London Movers, we understand that the cost of moving home can become quite an expensive thing to do. If you require a full range of services that includes storage and packing, we will offer you a discount to help you with these financial burdens. Simply give us a call and we’ll see what we can do.

    Man and Van

    When would it be suitable to use your Man & Van service rather than your removals service?

    For smaller scale moves such as moving apartment and to and from university, your first port of call is our Man & Van service. It’s the perfect opportunity to have an extra pair of hands and a simple solution that will make the whole process just that little bit easier. Not every removal requires a lorry and a team of people – should you need the help, turn to Man & Van services.

    How big are your vans and what size van would I need?

    • Equivalent space size
    • Recommended van for the job
    • 1 bed house/apartment
    • Typically 1 x Luton Low-Loader 3.5t van. (600 cubic feet)
    • 2 bed house/apartment
    • 2 x 3.5t Luton vans or 1 x 7.5t HGV (1100 cubic feet.
    • 3 bed house/apartment upwards
    • 15t HGV and 1 x Luton van (2300 cubic feet)

    How long will I have the use of your man & van service?

    There is a minimum charge of £480 inclusive of VAT for our Man & Van move. This cost is based on 4 x hours on site as required. Any additional hours for van & 2 men is charged at £100 per hour or part hour inclusive of VAT.


    At what stage should we hire a removals company?

    We recommend you call our team four weeks prior to the removal day. This will allow enough time for one of our experts to assess the size of the move and schedule in your requirements. We will ensure all necessary arrangements are made, with parking dispensation if required.

    How long will it take to move to our belongings?

    Each move has its own merits, ultimately, if you’re moving locally (within 30 miles) then most moves will be completed over the course of 1-2 days.

    Will you help us unpack and recycle the empty boxes for us?

    We are keen to recycle as much of the used material as possible, which is why we offer a service to collect and recycle your boxes, once you have unpacked. If you need a hand unpacking the boxes, this can also be discussed with our experts prior to booking your removal.

    Will adverse weather affect my move?

    Whatever the weather – we will still get the job done. Even if it snows, we have provisions in place to access most roads within the UK.

    What are the benefits of using a removals company?

    There’s so much to benefit from when you hire professionals, that’s more than just a quick, simple and stress-free move. We can offer you a helping hand with dismantling, packing and carrying hefty boxes – or you can leave it up to us entirely.


    We have the right equipment to hand including sturdy boxes, tape, bubble wrap, dolly trolleys and you can be certain that any precious belongings including pianos, furniture and family heirlooms, are kept safe and in the same condition you started out with.

    Can you move us at weekends, bank holidays or out of hours?

    You can move whenever but it’s important to bare in mind that you pay more on weekends and bank holidays.

    What does your removals insurance cover?

    Whilst we make every effort to protect your home and contents, sometimes damages do occur (as infrequent as this is) there is insurance in place to protect you. We offer a comprehensive cover scheme which will be on your quotation as an optional cost. It might be worthwhile checking with your household contents provider also!


    How much is storage with you?

    We offer several storage plans from 35sq ft. starting at £20 per week – to 210sq ft. starting at £102 per week. To have a look at all our plans, and for pricing – see our Storage Plans page.

    Can I hire a man & van for storage?

    With all our Storage Plans you get a free man & van with fuel for collection and return.

    Is there a maximum or minimum storage period?

    We have clients who have stored with South London Movers for many years. We are very flexible and open to all customers, no matter how long or short your stay, you can keep your contents with us.

    At what times will I be able to access my belongings?

    We know that sometimes you need to access items (passports for the holiday). Just provide us with 48 hours notice and we can help.

    What security measures do you have to keep my possessions safe?

    Your belongings are safe in storage when you choose South London Movers. Our units are manned by a dedicated team and we have a top-of-the-range alarm system along with 24 hour CCTV.

    Can you collect my belongings to put them into storage or will I need to bring them myself?

    Yes, we will collect/pack and move them into storage and return your belongings whenever you are ready.

    What sized storage spaces have you got available?

    Each container is 250 cubic feet, ideal for storing your lounge furniture/contents.

    European & Worldwide Moves, To & From London

    Stop Overpaying On Your Storage Costs By Nearly 50%

    If you are overpaying and looking to move your effects from self storage to our facility for longer than 6 x months then we would move your items for free.*

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    Start Your Move Today…

    Get in touch with South London Movers today for a no obligation quote. info@southlondonmovers.com